When a transaction takes place, the buyer and seller agrees to the terms and conditions. During the transaction an inspection period will be given for the buyer to inspect the goods as if it’s in good condition as it’s advertised . The buyer can either accept or dispute the transaction during this period. Once a dispute is opened, the seller will be notified and they can resolve within 72 hours. If not, the case will be escalated to Cubeshop and our service team will handle the dispute as soon as possible.